Provision Technologies
Support Contact

Provision Technologies: cybersecurity solutions, IT infrastructure solutions and managed services

Cybersecurity Solutions

Anticipate. Detect. Defend.

Protect your business across endpoints, networks, email, cloud and data. We assess your security requirements, recommend suitable technologies and implement controls designed around your risk and operational environment.

IT Infrastructure Solutions

Connect. Optimise. Empower.

Build a dependable technology foundation. From endpoint and identity management to networking, servers, storage, backup and IT service management, we bring your infrastructure together.

Managed Services

Monitor. Manage. Improve.

360° visibility. Accountable IT operations. From service desk and infrastructure monitoring to preventive maintenance and managed cybersecurity, we support your environment according to an agreed service scope.

Technology expertise across three connected disciplines.

Most organisations need all three at some point: security to protect the business, infrastructure to run it, and a dependable team to look after both.

Technology decisions should be driven by your needs, not by product sales.

We tell you what you need and what you do not, even when it costs us a sale.

We are an independent consultant, system integrator and managed services partner, not a manufacturer. That is what lets us recommend on merit.

About Provision

Independent recommendations

We evaluate technology on your business requirements, technical fit, compatibility, operational needs and budget.

Engineering-led implementation

Proper deployment, configuration, integration, testing and documentation, not just installing a product.

Accountability

Clear responsibilities, support arrangements and escalation paths, agreed before work starts.

Long-term partnership

We stay after go-live, with maintenance, optimisation and managed services as agreed.

From understanding your needs to supporting your technology.

  1. Understand

    Your objectives, requirements, existing infrastructure and constraints.

  2. Assess

    Gaps, risks, compatibility, capacity and what is worth keeping.

  3. Recommend

    Solutions chosen on technical fit, operational needs, scalability and budget.

  4. Implement

    Procure, deploy, configure, integrate, test, document and hand over.

  5. Support and improve

    Support, maintenance, monitoring and optimisation, as agreed.

Each engagement includes the stages agreed in its scope.

Engineering expertise across the technology landscape.

The work our engineers deliver, and the platforms they deploy and support. Implementation partner for ManageEngine and Site24x7.

All technology partners
  • IT infrastructureServers, storage and virtualisation
    Dell TechnologiesHPEVMware
  • Network and security engineeringFirewalls, switching, Wi-Fi and secure connectivity
    FortinetSonicWallSophosCisco
  • Endpoint managementPatching, deployment and device control at scale
    ManageEngine Endpoint Central
  • Microsoft 365 and Entra IDTenant, identity, licence and access administration
    Microsoft 365Microsoft Entra ID
  • Enterprise ITSMService desk, asset and change management platforms
    ManageEngine ServiceDesk Plus
  • Infrastructure monitoringFull-stack monitoring, alerting and observability
    Site24x7Motadata
  • Backup and recoveryBackup design, monitoring and recovery support
    Veeam
  • Managed IT operationsService desk, maintenance and day-to-day IT under SLA
    Remote and on-site

Better coordination. Clearer ownership. More dependable IT operations.

Fragmented IT operations
  • Several disconnected support channels
  • Unclear responsibility between vendors
  • Issues explained again and again
  • Inconsistent documentation
  • Hard to escalate
  • No consolidated view
Coordinated IT operations
  • Defined service responsibilities
  • Structured ticketing and escalation
  • Documentation kept current
  • Coordinated vendor communication
  • Proactive monitoring, where contracted
  • Consolidated service reporting

You do not need a single vendor for everything. Many organisations keep several on purpose. We coordinate the responsibilities agreed with us and work alongside your other vendors and your internal team.

Technology requirements differ by industry.

Plant floors, hospital wards, bank branches and campuses each bring their own uptime needs, regulations and security risks. We design for the environment you actually run.

All industries

Technology expertise. International experience. Accountable support.

Engineering from Kolkata, India. Supporting organisations across multiple international markets.

About Provision

What clients say about working with us

01 / 09
Our infrastructure needs span both internal and customer-facing systems across cloud and on-premises environments…
PJPawan JadavFounder & CEO, Lateetud Inc.

Organisations we have worked with

Xceedance
Air India
Shyam Steel
Rungta
Satyam Steel
Welspun
Exedy
Govt. of Sikkim
Radisson
Yamaha
Majid Al Futtaim
CG Foods
Lateetud
Scarlet
The Clarks
Afghan Bank
Hamil Al-Yami
Druk
DGGT
Orane
KepcoPC
Maithan Ceramic
Sarovar

Questions people ask before they call us

Can't find yours? Write to sales@provisiontech.in and an engineer will answer.

What does Provision Technologies do?

Provision Technologies is an IT services company based in Kolkata, India. We provide cybersecurity solutions, IT infrastructure services and managed IT services, including endpoint security, firewalls, SIEM and SOC implementation, endpoint management, service desk, backup and day-to-day IT support.

Where is Provision Technologies located?

Our only office is at 3D, Block A, Swapno Neer, Rajarhat, Kolkata 700135, West Bengal, India. We work with organisations across multiple international markets, and serve them from our Kolkata office.

Does Provision run a 24x7 SOC?

Not as a shared service. We build and set up SOCs for clients inside their own environment: platform selection, log onboarding, detection rules, SOPs and analyst training, with our engineers supporting the client's team on site or remotely. Coverage hours are designed around each client's risk and budget.

Which security and IT platforms do you work with?

We are an implementation partner for ManageEngine and Site24x7, and our engineers deploy and support platforms including Fortinet, SonicWall, Microsoft 365 and Defender, Seceon, Motadata and Veeam. We recommend tools based on your environment, not on which vendor pays the best margin.

Can you help with DPDP Act compliance?

Yes. We run DPDP readiness assessments that map where personal data lives, check your security safeguards and breach response, and give you a prioritised plan. We are not a law firm, so we work alongside your legal adviser on the legal side.

How quickly do you respond to support issues?

Response times are set by priority and written into each managed services contract. Critical P1 issues are picked up first and worked until resolved, followed by P2, P3 and P4. Customers can raise tickets through our support portal, by email to support@provisiontech.in or by phone.

Let's talk

Let's solve your technology challenges.

Whether you are planning a new implementation, reviewing your existing infrastructure or looking for a dependable technology partner, let's start with a conversation.