Cybersecurity Solutions
We assess your risks, then recommend, implement and integrate the right security controls for users, devices, networks, email, cloud and data, and support them afterwards.
Cybersecurity · IT infrastructure · Managed services
We secure, build and manage the technology businesses depend on.
Provision Technologies is an independent IT solutions and managed services partner. We bring together cybersecurity, IT infrastructure and ongoing IT management, from technology selection and implementation to day-to-day support.
- Independent system integrator and managed services provider
- ISO 9001:2015 certified, established 2015
- Kolkata, India; customers across India and internationally
Organisations we have worked with
Three connected disciplines. One technology partner.
Security, infrastructure and day-to-day operations depend on each other, so we plan them together. Decisions in one are made with the other two in view, by one accountable team.
Explore cybersecurity
IT Infrastructure Solutions
We assess, recommend, supply, implement and integrate the infrastructure your operations run on: endpoints, identity, networks, servers, storage, backup and IT service management.
Managed Services
We support, administer, monitor and maintain your technology environment day to day, within a clearly agreed service scope.
Independent by design
Technology decisions should be driven by your needs, not by product sales.
We tell you what you need and what you do not, even when it costs us a sale.
We are an independent system integrator and managed services partner, not a manufacturer. We recommend, implement and support platforms chosen on merit.
About ProvisionIndependent recommendations
We evaluate technology on your business requirements, existing infrastructure, technical and security fit, scalability and budget, not on what we would like to sell.
Engineering-led implementation
Deployment, configuration, integration and testing by engineers who understand your environment, not just product installation.
Documentation and knowledge transfer
We document what we build and walk your team through it, so you understand how your environment is set up and run.
Long-term support and accountability
Responsibilities and escalation paths are agreed in the scope. After go-live we stay on with support, maintenance and managed services as agreed.
From business requirements to dependable technology operations.
Not every engagement includes all four stages. Some customers come to us for an assessment, some for one implementation project, some for ongoing management, and some for all of it. The scope says which stages we take on.
Understand and assess
Your requirements, existing technology environment, dependencies and challenges.
Recommend
Suitable technologies and solutions, chosen on technical merit, business needs and budget.
Implement and integrate
Deploy, configure and integrate the selected technologies into your environment.
Manage and support
Agreed support, administration, monitoring, maintenance and ongoing improvement.
Engineering capabilities across the three disciplines
What our engineers assess, implement and support. Specific technologies, coverage and responsibilities depend on your requirements and the agreed engagement scope.
Cybersecurity Solutions7
IT Infrastructure Solutions8
Recent projects, described as they happened
Client names are withheld where we haven't been given permission to use them.
In deliveryBFSI
Endpoint management, service desk and observability for 5,500 devices
- Environment
- Global insurance services and analytics firm
- Challenge
- Device management, helpdesk and monitoring ran on separate tools with inconsistent processes.
- Our role
- A single integrated platform for patching, software deployment, IT service management and full-stack monitoring across a global delivery organisation.
- Status
- In delivery; outcomes are published when the work is complete.
DeliveredManufacturing
Cybersecurity awareness programme for a steel manufacturer
- Environment
- Integrated steel manufacturer
- Challenge
- Staff across plant, office and leadership had no practical security training, while phishing and invoice fraud targeted the industry.
- Our role
- An awareness programme for plant, office and leadership teams, built on a structured curriculum and delivered by practising security engineers.
- Outcome
- Practical skills for recognising phishing and payment fraud
In progressHealthcare
DPDP Act readiness for a hospital
- Environment
- Multi-specialty hospital
- Challenge
- Patient data sits across clinical, lab, imaging, billing and email systems, and DPDP obligations are phasing in.
- Our role
- A cross-functional discovery to map patient data flows and safeguards against DPDP Act obligations.
- Status
- In progress; outcomes are published when the work is complete.
Different environments, different requirements.
Plants, hospitals, banks, hotels, campuses and warehouses each bring their own uptime needs, regulations and risk. The disciplines are the same; the design is not.
What clients say about working with us
01 / 09
Our infrastructure needs span both internal and customer-facing systems across cloud and on-premises environments…
Insights from our engineers
All articlesCommon questions
Ask an engineerWhat does Provision Technologies do?
Provision Technologies is an IT services company based in Kolkata, India. We provide cybersecurity solutions, IT infrastructure services and managed IT services, including endpoint security, firewalls, SIEM and SOC implementation, endpoint management, service desk, backup and day-to-day IT support.
Where is Provision Technologies located?
Our only office is at 3D, Block A, Swapno Neer, Rajarhat, Kolkata 700135, West Bengal, India. We work with organisations across multiple international markets, and serve them from our Kolkata office.
Does Provision run a 24x7 SOC?
Not as a shared service. We build and set up SOCs for clients inside their own environment: platform selection, log onboarding, detection rules, SOPs and analyst training, with our engineers supporting the client's team on site or remotely. Coverage hours are designed around each client's risk and budget.
Which security and IT platforms do you work with?
We are an implementation partner for ManageEngine and Site24x7, and our engineers deploy and support platforms including Fortinet, SonicWall, Microsoft 365 and Defender, Seceon, Motadata and Veeam. We recommend tools based on your environment, not on which vendor pays the best margin.
Can you help with DPDP Act compliance?
Yes. We run DPDP readiness assessments that map where personal data lives, check your security safeguards and breach response, and give you a prioritised plan. We are not a law firm, so we work alongside your legal adviser on the legal side.
How quickly do you respond to support issues?
Response times are set by priority and written into each managed services contract. Critical P1 issues are picked up first and worked until resolved, followed by P2, P3 and P4. Customers can raise tickets through our support portal, by email to support@provisiontech.in or by phone.
Start a conversation
Let's discuss your technology requirements.
Tell us about your environment and what you need. We will come back with a clear next step, whether that is an assessment, a recommendation or a support arrangement.